The survey, located here, http://www.surveymonkey.com/s/Self-service_Industry_Influential_People_2013, invites readers of the No. 1 source of kiosk and self-service news and information to nominate individuals who have contributed to the advancement of the industry, either through technical or business innovation or success. Nominees may come from the deployer side or the manufacturing/provider side of the industry. KioskMarketplace.com covers […]
Read more
Executives from Sony and Sprint will present strategies for turning showrooming into a blessing rather than a curse in an afternoon session at the fourth annual Retail Customer Experience Executive Summit, August 13-14 in San Diego. Showrooming, the phenomena in which consumers use their mobile devices in-store to seek out lower prices elsewhere, has been […]
The downloadable “The 2013 Fast Casual Top 100 Movers & Shakers” was released Monday morning, after an awards gala the night before in Chicago, timed to coincide with the National Restaurant Association tradeshow. Both “The Top 100” and the event were sponsored by restaurant equipment manufacturer, Henny Penny. Judges determined the top 50 brands based […]
Lou Carbone, the man who coined the term “customer experience” and is hailed as the father of the experience movement, will deliver a keynote address at this year’s Retail Customer Experience Executive Summit. Carbone’s 1994 article, “Engineering Customer Experiences,” published in Marketing Management magazine, is seen as the beginning of the customer experience discipline. He […]
Knowing when it’s time to change operations in a restaurant business is tricky, but five fast casual CEOs have developed recipes for success and will share them with attendees of the Fast Casual Executive Summit Oct. 13-15 in New Orleans. During the CEO Roundtable on Oct. 15, Carl Howard, CEO of Fazolis; Kelly Roddy, president […]
James Carville and Mary Matalin, Washington D.C.’s most high-profile political couple, will bring a fiery conversation about how Washington is affecting the restaurant industry to the 8th annual Fast Casual Executive Summit, Oct. 13-15 in New Orleans. The Summit brings together CEOs and other high-level executives of fast casual restaurant brands — big and small […]
Networld Media Group’s digital media properties ATMmarketplace.com and MobilePaymentsToday.com have announced a unique new collaborative event, the ATM & Mobile Executive Summit 2013. Prime mover for the event is the rapid concurrent growth in consumer demand for both ATM (cash) and mobile financial services. The conference will focus especially on the state of convergence between […]
Networld Media Group, publishers of ATMmarketplace.com and other leading business-to-business web portals, has published “Cash Box: The Invention and Globalization of the ATM,” the first book to detail the five-decade history of the simple cash-dispensing machine that has survived competing technologies, evolving consumer habits and cultural shifts. Thoroughly researched and documented, “Cash Box” guides readers […]
Micah Solomon and Dr. Chris Petersen have been added to the agenda of the fourth annual Retail Customer Experience Executive Summit, taking place August 13-14 at the Hard Rock in San Diego. Solomon is a top speaker, author, and consultant on customer service, 21st-century marketing, company culture, and more. To quote Apple co-founder Steve Wozniak, […]
Networld Media Group (NMG), organizer of the Retail Customer Experience Executive Summit, has announced the keynote speakers for its fourth-annual event, to be held August 13-14 at the Hard Rock San Diego: best-selling musician, TV personality and motivational speaker Andrew W.K., and Hard Rock branding and training veteran Jim Knight. “Our theme this year is […]
