John Padgett, Chief Experience & Innovation Officer of Carnival, will deliver the opening keynote at the Interactive Customer Experience (ICX) Summit. Early Bird registration ends Friday, March 16. Enhancing, expanding and elevating the customer experience is at the forefront for retailers, restaurateurs and hospitality enterprises, whether on land or on sea. Gaining real-world insight on what […]
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Doug Stephens, one of the world’s foremost retail and consumer futurists, will deliver the opening keynote at the Bank Customer Experience (BCX) Summit. Early bird registration ends on Friday, August 18. To paraphrase economist Rudi Dornbusch in a 1997 interview on the PBS show, Frontline, “[Change] takes a much longer time coming than you think, […]
Olea Kiosks was presented the Kiosk Innovation of the Year Award, honoring commitment to excellence and kiosk innovation, at the ICX Association Elevate Awards dinner party held in conjunction with the ICX Summit. The first annual Kiosk Innovation of the Year Award was presented to Frank Olea, CEO of Olea Kiosks, during an awards ceremony at […]
The ICX Association’s 2017 Elevate Awards were handed out in 10 categories; one additional award honored Under Armour the ICX Influencer of the Year. The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ […]
Top leaders in customer experience to speak on a range of topics about CX deployment trends and strategies at Networld Media Group’s Interactive Customer Experience (ICX) Summit. Early Bird pricing is in effect through May 5. The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from […]
Networld Media Group’s Blockchain Tech News will cover industry developments and trends while serving as a forum for experts in the field. Changeover to occur on April 1. In the past year, financial institutions and technology providers have invested more than $1 billion in blockchain technology, a distributed ledger data structure that promises to transform […]
Networld Media Group’s Interactive Customer Experience Association has launched a new website redesign and new logo. Both more closely align with the branding of the partnered ICX Summit. The Interactive Customer Experience (ICX) Association today launched a new website redesign and new logo aimed at better reflecting the Association’s focus and growth. The new website unveils […]
The report “Digital Signage In Retail 101” is now available as a free download from DigitalSignagetoday.com. Sponsored by digital signage hardware and software solutions provider Mvix, the report details how digital signage is affecting all aspects of the retail environment, including wayfinding, point of decision, point of purchase, branding/ambiance and customer experience. “Digital signage is […]
