Networld Media Group’s fourth annual CONNECT: The Mobile CX Summit will focus on mobile and digital strategies to increase sales and improve customer engagement. Early Bird registration ends Friday, July 21. As the retail and restaurant sectors continues to change, now is a good time for companies to further explore areas that might help them […]
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The ICX Association’s 2017 Elevate Awards were handed out in 10 categories; one additional award honored Under Armour the ICX Influencer of the Year. The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ […]
Networld Media Group’s third annual Interactive Customer Experience (ICX) Summit will focus on CX deployment trends and strategies. Early Bird registration ends on Friday, March 3. The opportunity to learn from best-in-class CX deployments, insight on the latest of Internet of Things and how best to build the customer experience are just three of nearly […]
Pity the poor retailer: Just when they adapt to one disruptive technology, another comes forward to make them rethink their tactics yet again. The most recent paradigm-shifter is the mobile application, and many retail executives still struggle to understand how to incorporate them into their user experience—or whether they should even bother. The questions are […]
With a slogan of “Think Mobile First,” Networld Media Group properties MobilePaymentsToday.com and RetailCustomerExperience.com will join forces to convene the fourth annual customer experience gathering. This year, the CONNECT 2014 Mobile Innovation Summit takes place August 18-20 at the Sofitel Chicago Water Tower near North Michigan Avenue, the famed “Magnificent Mile” of shopping and dining […]
RetailCustomerExperience.com has launched its second edition of The Best Retail Customer Experience report just as retailers gear up for the holiday season. RetailCustomerExperience.com is an online news and information provider that helps retailers understand what tools are available and how to use them in order to improve their bottom line by differentiating and improving their […]
In 2012, AT&T opened the doors to its first and only brand flagship store. This space is designed to showcase the best of the brand through interactive and hands on customer experiences. And during an exclusive presentation at next month’s 4th annual Retail Customer Experience Executive Summit, leaders from that store will provide behind-the-scenes insight […]
