The ICX Association’s 2017 Elevate Awards were handed out in 10 categories; one additional award honored Under Armour the ICX Influencer of the Year. The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ […]

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Restaurant executives from around the world will collaborate at the Restaurant Franchising & Innovation Summit, 18-20 July in London. Early Bird pricing ends 16 June. The future of robots in the kitchen, controlling the supply chain, knowing when, where and how to grow and exploring industry trends are just a few topics restaurant executives from […]

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KioskMarketplace.com’s latest report looks at the current state of the self-order kiosk market, what’s helping to drive adoption and what obstacles still need to be overcome. Kioskmarketplace.com, the premier site for news and information about the kiosk and self-service industry, has published “The Tipping Point for Self-Service Kiosks in Restaurants.” The special report is sponsored […]

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Top leaders in customer experience to speak on a range of topics about CX deployment trends and strategies at Networld Media Group’s Interactive Customer Experience (ICX) Summit. Early Bird pricing is in effect through May 5. The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from […]

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FoodTruckOperator.com will provide market news, profiles of food truck owners and information on tools and technologies to help owners grow their businesses. Networld Media Group, publisher of restaurant industry news sites FastCasual.com, QSRweb.com and PizzaMarketplace.com, announced the launch of its newest web property, FoodTruckOperator.com. The site launched on April 1. The new site covers the […]

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John Vincent, co-founder and CEO of LEON, will share his vision behind the brand known for serving fun, fresh food quickly and at an affordable price at the London event. Early bird registration ends on Friday, 14 April. Although serving healthy, high-quality cuisine in a fast-food setting is table stakes these days at most fast […]

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Networld Media Group’s third annual Interactive Customer Experience (ICX) Summit will focus on CX deployment trends and strategies. Early Bird registration ends on Friday, March 3. The opportunity to learn from best-in-class CX deployments, insight on the latest of Internet of Things and how best to build the customer experience are just three of nearly […]

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Networld Media Group is hosting two events focusing on franchise growth and innovation — The Restaurant Franchising & Innovation Summit — in Dallas March 28-30, and London July 18-20. Early bird registration ends on Friday, February 17. Franchising is one of the fastest ways to grow a restaurant brand, but it’s no easy task. To […]

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Customers are well-informed and more demanding than ever, which is why so many brands rely on a variety of technologies to meet their needs. Moe’s Southwest Grill is no exception. “(Guests) want (food) clean, customized and convenient without sacrificing an experience that they value over just the food,” said Bruce Schroder, president of Moe’s Southwest […]

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Today's most successful restaurant brands are venturing beyond their home countries. In fact, the trend is so hot that food service franchises took 19 spots on Entrepreneur's 2016 list of Top 50 global franchises, which is one reason the Restaurant Franchising & Innovation Summit is making its European debut, July 18-20, 2017 at London's Grange City Hotel. [...]

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