The Networld Media Group event will examine how innovative financial institutions are enabling customers to bank when, where and how they want. Executives from Chase and HSBC will keynote the 4th annual Bank Customer Experience (BCX) Summit on Sept. 23-25 in Chicago. In their keynote presentations, Jeremy K. Balkin, Head of Innovation at HSBC, and […]
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Annual awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. Winners to be announced at ICX Summit in June. The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate Awards. The awards honor the individuals and organizations that are pacesetters in using technology […]
Networld Media Group presented the Bank Customer Experience Tech Awards honoring four innovators for branch, ATM and mobile experiences; the ceremony was held on Sept. 13 as part of the Bank Customer Experience Summit. Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented four awards on the evening of […]
The ICX Association’s 2018 Elevate Awards were handed out in 12 categories; Top awards went to Panera Bread—ICX Influencer of the Year and Sleep Number—ICX Deployment of the Year. From a virtual/physical/digital experience at the Super Bowl to an emotion-tracking food truck experience at South by Southwest, the Interactive Customer Experience Association last night honored […]
Networld Media Group handed out awards to honor seven innovators in the ATM and mobile technology industries. The awards gala took place on Sept. 19 in conjunction with the Bank Customer Experience Summit. Networld Media Group, publishers of ATM Marketplace and Mobile Payments Today, handed out seven awards during a gala banquet, sponsored by Cineplex […]
Doug Stephens, one of the world’s foremost retail and consumer futurists, will deliver the opening keynote at the Bank Customer Experience (BCX) Summit. Early bird registration ends on Friday, August 18. To paraphrase economist Rudi Dornbusch in a 1997 interview on the PBS show, Frontline, “[Change] takes a much longer time coming than you think, […]
Top leaders in customer experience to speak on a range of topics about CX deployment trends and strategies at Networld Media Group’s Interactive Customer Experience (ICX) Summit. Early Bird pricing is in effect through May 5. The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from […]
