Rafik Hanna, senior director, All Access, for Taco Bell to deliver the closing keynote about digital transformation strategies at the ICX Summit. Taco Bell is renowned for its innovative culinary fare but it’s also a powerhouse when it comes to digital transformation and delivering on customer expectations. The Mexican-inspired quick-service restaurant, which operates 7,000 locations […]
Read more
Awards to recognize innovative, consumer-focused financial institutions and fintech providers whose unique strategies and technologies are heightening the consumer experience; Entries will be accepted though July 15. Awards will be presented at a banquet during the Bank Customer Experience Summit. The Amazons, Starbucks and Ubers of the world have completely re-imagined what it means to […]
Jeff Gamsey of Boxed Wholesale, Mary Hines of Citi and Amanda Manna formerly of Lowe’s Innovation Labs will deliver keynotes at the 5th annual CONNECT: The Mobile CX Summit. Early Bird registration ends Friday, March 23. As much as mobile devices such as smartphones, tablets and wearables have changed consumers’ lives for the better, the […]
John Padgett, Chief Experience & Innovation Officer of Carnival, will deliver the opening keynote at the Interactive Customer Experience (ICX) Summit. Early Bird registration ends Friday, March 16. Enhancing, expanding and elevating the customer experience is at the forefront for retailers, restaurateurs and hospitality enterprises, whether on land or on sea. Gaining real-world insight on what […]
Networld Media Group handed out awards to honor seven innovators in the ATM and mobile technology industries. The awards gala took place on Sept. 19 in conjunction with the Bank Customer Experience Summit. Networld Media Group, publishers of ATM Marketplace and Mobile Payments Today, handed out seven awards during a gala banquet, sponsored by Cineplex […]
Doug Stephens, one of the world’s foremost retail and consumer futurists, will deliver the opening keynote at the Bank Customer Experience (BCX) Summit. Early bird registration ends on Friday, August 18. To paraphrase economist Rudi Dornbusch in a 1997 interview on the PBS show, Frontline, “[Change] takes a much longer time coming than you think, […]
David Kepron, VP of global design strategies for Marriott International, will share his insights in the closing session, entitled “Mobile, Minds, and Merchandise”, at the fourth annual CONNECT: The Mobile CX Summit. Registration is open through Aug. 18. David Kepron, Vice President of Global Design Strategies for Marriott International, will share his insights on the […]
Networld Media Group’s fourth annual CONNECT: The Mobile CX Summit will focus on mobile and digital strategies to increase sales and improve customer engagement. Early Bird registration ends Friday, July 21. As the retail and restaurant sectors continues to change, now is a good time for companies to further explore areas that might help them […]
The ICX Association’s 2017 Elevate Awards were handed out in 10 categories; one additional award honored Under Armour the ICX Influencer of the Year. The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ […]
Top leaders in customer experience to speak on a range of topics about CX deployment trends and strategies at Networld Media Group’s Interactive Customer Experience (ICX) Summit. Early Bird pricing is in effect through May 5. The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from […]
