On Monday evening, the Interactive Customer Experience (ICX) Association handed out their 2015 ICX Association Excellence Awards to 14 winners in the categories of digital signage, kiosk & self-service and mobile, as applied across many vertical markets. The awards, judged by a panel of 24 industry experts, recognize achievement in the use of technology to […]
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Networld Media Group today announces the launch of the Interactive Customer Experience Association (ICXA), which will promote and accelerate the convergence of customer experience technologies and disciplines across all consumer channels. “The need for ICXA reflects a rising emphasis among brands to create superior customer experiences through multiple technologies,” said Networld Media Group’s CEO, Tom […]
