Susie Fogelson, the driving force behind the Food Network and Cooking Channel brands for 15 years, is hosting the session, “How to Execute Winning Marketing Campaigns” at The Fast Casual Executive Summit, Oct. 7-9 in Seattle. Well-executed marketing campaigns are critical to how customers experience any brand, and the first step is to simplify the […]
Read more
Current CEO of UK-based Chozen Noodle will discuss what it takes to succeed in the franchising world. Steering the ship of a thriving franchising business is quite a challenge, but Matthew Kirby has prevailed more than once. The entrepreneur, who created Mongolian Barbecue U.K. and co-founded BD’s Mongolian BBQ in the 1990s in the U.S., […]
The ICX Association’s 2018 Elevate Awards were handed out in 12 categories; Top awards went to Panera Bread—ICX Influencer of the Year and Sleep Number—ICX Deployment of the Year. From a virtual/physical/digital experience at the Super Bowl to an emotion-tracking food truck experience at South by Southwest, the Interactive Customer Experience Association last night honored […]
Leaders of three up-and-coming brands will try to convince judges and attendees of the Restaurant Franchising and Innovation Summit in London that their concept is ripe for franchising. Franchises are growing at a staggering pace around the world with the IFA predicting that they’ll increase nearly 2 percent this year to hit 759,000. Franchise employment […]
Rafik Hanna, senior director, All Access, for Taco Bell to deliver the closing keynote about digital transformation strategies at the ICX Summit. Taco Bell is renowned for its innovative culinary fare but it’s also a powerhouse when it comes to digital transformation and delivering on customer expectations. The Mexican-inspired quick-service restaurant, which operates 7,000 locations […]
Event drew attendees from major restaurant brands across the country and an appearance from Louisville Mayor Greg Fischer. Executives from KFC, Papa John’s, Long John Silver’s and Texas Roadhouse joined more than 250 restaurant industry leaders last week at the Omni Hotel in downtown Louisville for the 2018 Restaurant Franchising & Innovation Summit. The Summit, […]
Event in London on 16-18 July will provide attendees tips and advice on how to flourish even in this unsteady business climate. Sales of the UK’s top 100 restaurant groups declined by 64 percent over the past year, according to a report from UHY Hacker Young, but execs from around the world will tackle those failures […]
Jeff Gamsey of Boxed Wholesale, Mary Hines of Citi and Amanda Manna formerly of Lowe’s Innovation Labs will deliver keynotes at the 5th annual CONNECT: The Mobile CX Summit. Early Bird registration ends Friday, March 23. As much as mobile devices such as smartphones, tablets and wearables have changed consumers’ lives for the better, the […]
John Padgett, Chief Experience & Innovation Officer of Carnival, will deliver the opening keynote at the Interactive Customer Experience (ICX) Summit. Early Bird registration ends Friday, March 16. Enhancing, expanding and elevating the customer experience is at the forefront for retailers, restaurateurs and hospitality enterprises, whether on land or on sea. Gaining real-world insight on what […]
Matthew Corrin of Freshii and George Felix of KFC will deliver keynotes at the Restaurant Franchising & Innovation Summit, April 9-11 in Louisville. Early bird registration ends on Friday, March 9. Learning about innovation while networking is — of course — the main perk of attending the Restaurant Franchising and Innovation Summit. But the benefits don’t […]
