Karen Kelley, chief restaurant operations officer of Panera, will deliver a keynote on how important innovation is for Panera as well as how other restaurant brands can implement similar strategies at Networld Media Group’s annual Fast Casual Executive Summit in Austin. Panera Bread knows a thing or two about innovation. After all, it was the […]

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Networld Media Group presented the Bank Customer Experience Awards honoring five innovators for branch, ATM and mobile experiences; the ceremony was held as part of the Bank Customer Experience Summit. Networld Media Group, publisher of ATM Marketplace, Mobile Payments Today and World of Money, presented five awards on the evening of Tuesday, Sept. 24, during […]

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Six operators will pitch their concepts Oct. 15 to attendees and a panel of advisers at Networld Media Group’s annual Fast Casual Executive Summit in Austin. Six concepts, three advisers, 500 colleagues. That’s the recipe for the 2019 Perfect Pitch, a contest held at the  Fast Casual Executive Summit in October in Austin. After sifting through […]

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The Networld Media Group event will examine how innovative financial institutions are enabling customers to bank when, where and how they want. Executives from Chase and HSBC will keynote the 4th annual Bank Customer Experience (BCX) Summit on Sept. 23-25 in Chicago. In their keynote presentations, Jeremy K. Balkin, Head of Innovation at HSBC, and […]

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The ICX Association recognized the agencies, technology suppliers and brands changing the face of the customer experience with its annual Elevate Awards at the opening night of this year’s ICX Summit. Interactive customer experience technology is changing the face of brand-consumer interactions across the full spectrum of customer verticals. Online tools help shoppers design, order […]

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Networld Media Group’s Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit will be co-located in Dallas on June 4-6. Networld Media Group, has announced the addition of three keynote speakers to the agenda of the Interactive Customer Experience (ICX) Summit and CONNECT: The Mobile CX Summit, to be held at the Omni […]

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Networld Media Group’s annual Restaurant Franchising & Innovation Summit, March 11-13 in Louisville, includes restaurant executive panels that will focus on the topics most relevant to today’s franchise owners. Customers are high-maintenance these days; they expect affordable, yet high-quality food and super quick service in an upscale, trendy environment. Easier said than done, which is […]

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Networld Media Group’s annual conference brings restaurant chain executives together for three days of networking and educational sessions on how to leverage innovation to power franchise growth. Louisville-based Networld Media Group will hold its fourth annual Restaurant Franchising & Innovation Summit at the Omni Louisville Hotel on March 11-13. Networld is the publisher of several online […]

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Annual awards honor the individuals and organizations that are pacesetters in using technology to elevate the customer experience. Winners to be announced at ICX Summit in June. The Interactive Customer Experience (ICX) Association is now accepting nominations for its annual Elevate Awards. The awards honor the individuals and organizations that are pacesetters in using technology […]

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Six finalists will be chosen to pitch their restaurant concepts in front of an audience and a panel of experts during the 2019 Fast Casual Executive Summit on Oct. 15 in Austin, Texas. Brands must nominate themselves by June 14. To celebrate its fifth anniversary of “The Perfect Pitch,” the  Fast Casual Executive Summit is […]

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